All MemoryStitch T-shirt quilts are made entirely from the T-shirts sent in by the customer. If a customer has not sent in their shirts after a two month period, the payment is non-refundable. A payment is refundable if the customer has not sent in the shirts and requests a refund within the two month grace period.
If, after three months, shirts have not been sent by the customer the order will expire, and no refund will be issued.
Our number one goal at MemoryStitch is customer satisfaction! If after seven days, you are not 100% satisfied with your finished T-shirt quilt, we will provide a full refund.
If you have any questions or concerns at any point, our team is happy to help. Email us at email@example.com or give us a call at (855) 792-4205.